Latest update: July 12, 2022
Thank you for choosing to be part of our community at Rival Performance Technologies Inc, doing business as Rival Beat (“Rival”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy.
When you visit our mobile application, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Apps and our services. This privacy notice applies to all information collected through our mobile application, ("Apps"), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy notice as the "Services").
Rival is available across North and South America, and this policy is for users living across both continents. Rival has to follow laws designed to protect personal information in the different countries where our users live. For example, the Children’s Online Privacy Protection Act (“COPPA”) in the US, and the Brazilian General Data Protection Law (“LGPD”) in Brazil apply to Rival.
The laws in these countries give children (meaning users under the age of 13 for COPPA, for example) data protection rights. More information about these special rights are in the “Your Privacy Rights” sections below. You can also see the "Children’s Privacy and Parental Controls" section for more information about your rights as a parent or legal guardian of our children users and the measures we take to afford children users with additional protections and comply with applicable data protection legislation, depending on where you are located.
You can learn more about COPPA, by looking at this simple guide from the kidSAFE Seal Program – www.kidsafeseal.com/knowaboutcoppa.html.
If you or your parent or guardian have questions about this policy or how we use your personal information, you can contact us by emailing firstname.lastname@example.org.
For the purposes of our services, the definitions are as follows:
“Children” or “Child” means any user under the age of 13.
“Personal Information” means any information relating to a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, or an online identifier.
“Processing” means any operation which is performed on Personal Information, such as collection, recording, organization, structuring, storage, adaptation or any kind of disclosure or other use.
“Service” means any service or application offered by Rival, such as allowing users to connect with others, complete levels of the game or select a virtual pet.
3. Information You Provide when Setting Up an Account on Rival
Everyone on Rival has to create an account in order to participate in our experiences.
When you create a Rival account, we will ask you to choose a unique username and password (so that you can log into your account). We will also ask you for your date of birth.
You must not create a username that includes your real name. It is also important to create a password that is not easy to guess. You may share your password with your parent(s) or legal guardian, but never share it with anyone else, not even your friends.
You can also add an email address to your account in case you cannot remember your password and need to reset it.
4. Social Media integrations within Rival
We use several social media platforms to communicate with our customers, some of which are operated by third parties, such as Facebook, Instagram, Twitter, TikTok and Snapchat. This Policy applies to our use of Personal Information you submit to us there, but it does not apply to what those third party platforms do with your information. Those platforms have their own privacy policies, and we encourage you to read them.
Social media integrations (including the ability to import your Bitmoji avatar or share content from Rival directly to social media) are hidden from users under the age of 13. These are revealed once the user turns 13.
We may also include tools on our Services that allow you to share and/or publicly post content or information from our Services to your profile on a third party social media. Third party social media platforms and blogging platforms have their own privacy policies which explain how they will use, protect and share your Personal Information, including any information you share on those platforms from our Services, and we encourage you to read them.
5. Additional Personal Information We Collect When You Use Rival Features
When you provide us with your phone number. If you choose to provide a phone number during registration, you may receive a verification SMS after sign-up to confirm your ownership of the number, which will allow you to log in via mobile. Your phone number may also be used to recover a lost or forgotten password. Additionally, with your explicit and informed consent, we may use your phone number to recommend you as a friend to others using Rival. You will be recommended with your contact name as stored on your friends’ devices, which may include also your real name. If you do not want us to use your phone number to be found by your friends on Rival, please do not activate this feature or deactivate it at any time. Please note that the Discoverability feature may not be available in certain locations.
When you contact or send communications to us. For example, when you contact customer support, report a problem, or submit questions, concerns, or comments regarding our Service or its content, we may collect contact information such as your email address and other important information about your inquiry or concern. This information is used to respond to your communications, fulfill your requests, or provide other customer support.
When you participate in contests, competitions, sweepstakes, giveaways, prize draws or other promotions that we may run or sponsor on our Service. These promotions may involve the collection and use of certain contact information (such as your name, email address, and/or phone number) for prize fulfillment purposes, as well as other information or content needed for the specific promotion. In some jurisdictions, we are required to publicly share information about the winners.
When you respond to or participate in voluntary research or demographic surveys or studies. These surveys may collect information about your likes and dislikes, experience interests and habits, general hobbies and interests, and other lifestyle information or preferences. These surveys may ask for Personal Information.
When you request or agree to location-based services from Rival, which may be available to our users other than children. With your consent, we may collect or track real-time or precise geolocation information to provide services such as tagging, check-in and content delivery, or geo-based advertising, or other services that are dependent on knowing where you are. This information may be collected in combination with an identifier associated with your device to enable us to recognize your mobile browser or device when you return to the Service. You can always stop the collection of location information by updating your device settings, stopping the use of the Service, or uninstalling our mobile applications.
When you subscribe to other features or activities, which may be available to our users other than children. We may offer other features or activities on our Services from time to time, and you may be able to submit or upload Personal Information in connection with such features. The data being collected for such features and their intended uses will be evident at the time of data collection.
Information processed to enable advertising. To market our services in order to bring new users to our websites and to maintain and increase our user base, we may process Personal Information such as IP addresses, information on users’ browsers or operating systems, including language settings, location information and user names or user IDs.
You are under no obligation to provide Personal Information to Rival when requested. However, if you choose to withhold any requested information, we may not be able to provide you with certain services and features.
In addition to the specific uses above, any information that you provide or that we collect on the Service may be generally used for the following purposes:
To operate, maintain, and improve the Service;
To give you access to the Service and related features, or restrict your access;
To personalize the Service or content on the Service, as well as make it more user-friendly;
To allow you to manage your Rival account or account information, update your account settings, and (where applicable) make purchases or subscribe to services;
To communicate with you about the Service (product changes, feature updates, etc.);
To provide technical support or customer service;
To deliver advertising for our Services that may be relevant to your interests;
To detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity, and prosecute those responsible for that activity;
To research technological development and demonstration;
To identify and repair errors that impair existing intended functionality;
To audit interactions, transactions, and other compliance activities; and
You don't have to share any additional personal information with us (other than the information described above) to use our websites or app.
Any information that you give to us or that we collect might be used to:
keep Rival Services running and to improve it;
give you access to the Rival and additional features, or to restrict your access;
make the content on Rival personalized to you and make it easier for you to use;
detect security incidents and protect against bad or illegal activity, and find those responsible for that activity; and
protect your safety.
6. Information Sharing
Rival doesn’t sell your information to other companies for them to use as they want. We do hire third party service providers (specifically Google LLC for analytics services, Snap Inc. and Apple Inc. for login services).
7. Security and Data Retention
The security of your Personal Information is important to us. We have security measures in place to attempt to protect the personal or other sensitive information submitted to us against the loss, misuse and alteration of Personal Information under our control. While we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use reasonable efforts to prevent it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unintentional disclosure. When using the Services or providing Personal Information to us, we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of an incident that may qualify as a breach under applicable law, we will notify you consistent with applicable laws.
Rival may retain users’ account data internally for the following purposes:
User account history is retained to support subsequent customer service inquiries and to provide, improve and develop the Service;
To promote safety and security on the Service; and
To resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with our legal obligations.
We may retain your information for as long as is necessary for the purposes identified above, which may include retaining your information beyond the end of your use of the Service.
8. Children’s Privacy and Parental Controls
Children are entitled to added protections with regard to their Personal Information and privacy online. For this reason, when children register for the Service, their account is automatically set to a more restrictive mode This means that child users will not have access to certain features, such as social media plug-ins, some forms of third-party advertising, and certain types of notification alerts.
When a child creates an account on Rival, we may collect a username, password, birthdate, and parent’s email address. This information is used to give the child access to the Service (with certain default settings) and, if a parent’s email is provided, to communicate with the parent about the child’s account. For example, we may use the parent’s email to send an email notification about the child’s account creation and an invitation for the parent to review, update settings, and approve of their child’s account. We may use the birthdate the child provides when signing up for the Service to determine which features on Rival the child should have access to, and to determine when the child will be given broader access to features on our Service. In general, we will not use or share account information (including Personal Information) from your child’s account, except as permitted under the applicable laws.
We may share aggregated or otherwise de-identified information of a child (which is information that cannot be used to identify such child) with third parties for various purposes such as: (i) compliance with reporting obligations; (ii) business or marketing purposes; or (iii) to assist us and other parties in understanding our users' interests, habits and usage patterns for certain programs, content, services, advertisements, promotions and/or functionality available through the Services.
To make any requests for changes to your child’s account or requests for the removal of Personal Information collected about you or your child from our Service (as applicable), or to request that we stop the further collection or use of your or your child’s Personal Information in connection with the Service (as applicable), please email us at email@example.com.
9. Accessing and Updating Your Personal Information
If Personal Information about you changes, or if you no longer desire to use our Service, you may correct, update, amend, or deactivate your account under your account settings or by contacting Rival using the Personal Information set out above in Sec. 1 at firstname.lastname@example.org. We will respond to your request within a reasonable timeframe. For children under the age of 13, please see the “Children’s Privacy and Parental Controls” section above (Section 7). See Sections 11 and 12 for additional rights available to California and Brazil residents, respectively.
10. Storage and International Transfer of Your Personal Information
Rival is based in the U.S. The Personal Information we collect from you is sent to and stored on secure servers located in the United States of America. Such storage is necessary in order to process the information.
Rival operates across North and South America and we may transfer the personal data information that we collect from you to our other offices and/or to the third parties mentioned in the circumstances described above (see “Information Sharing”, Section 6), which may be situated outside of your regional location or regional area, and may be processed by staff operating outside your regional location or regional area. In particular, information provided to us or collected by us will likely be transferred to and processed in the United States by us or our agents and contractors. The data protection laws of the United States or other countries may not be as comprehensive or equivalent to those in your regional location of residence. Wherever we transfer your Personal Information, we will take reasonable steps to ensure that your privacy rights continue to be protected.
11. Your Privacy Rights in California
In accordance with applicable law, you have the following rights:
Access to/Portability of Personal Information. You can receive a copy of categories of Personal Information and specific pieces of Personal Information we have collected about you in the past 12 months, consistent with legal requirements. Residents also have the right to request the categories of Personal Information disclosed for a business purpose. In addition, you may have the right in some cases to receive or have your electronic Personal Information in a portable format or transferred to another party.
Correction. You can request correction of your Personal Information where it is inaccurate or incomplete. In some cases, we may provide self-service tools that enable you to update your Personal Information or we may refer you to the controller of your Personal Information who is able to make the correction.
Deletion. You can request we delete Personal Information we collect or maintain about you, subject to certain exceptions prescribed by law.
Restriction of or Objection to processing. You can request restriction or object to the processing of your Personal Information, and you have the right to opt in or opt out of the sale of your Personal Data to third parties, if applicable, where such requests are permitted by law.
Some of these rights can be exercised by updating your account within the Services, or you can contact us as set forth in Section 1 above for other requests. We will process such requests in accordance with applicable laws. To protect your privacy, we will take steps to verify your identity before fulfilling your request so that we can ensure you are the owner of the account making the request.
12. Additional Information for users in Brazil
1. In the course of visiting our websites and apps, and/or using Rival, we may process the following personal data:
Data relating to a job application made by you, like your name, email address, employment details, CV, resume or other details of your employment history sent by you. We will process this information to process and respond to your job application.
Login information, which may include your IP address, device type, name, date and time of your visit, information on your browser version, information on your operating system, including language settings, MAC addresses, and User ID. We will process this information to provide you with our Service and to guarantee the Services’ stability and security.
Account information, e.g. information such as your name, username, login and password details, location information, user-generated content, contact details and other Personal Information that are used for participating in the Service we are offering. We process this information to provide our Services to you.
Email addresses you provided us with for added verification and/or to enable certain features. We use that data to provide a safe and secure Service, especially to protect children.
Information relating to contacting our customer service, e.g. when you report a problem, submit questions, concerns or comments. We may process your email address, your name and information relating to your inquiry or concern in order to respond to your communications, fulfill your requests, or provide other customer support.
Information relating to your use of or interaction with third party plug-ins, e.g. social plugins from Facebook, TikTok, Snapchat or Instagram. When you use these features, certain information from your social media accounts may be accessed by or shared with Rival, and likewise, certain information about your use of Rival may be posted to your profile on those platforms. We use that information to improve your experience and to optimize our service.
Information processed to enable advertising. To market our services in order to bring new users to Rival and to maintain and increase our user base, we may process Personal Information such as IP addresses, information on users’ browser or operating system, including language settings, location information and user names or user IDs.
Information relating to the use of location-based service. In order to provide Services such as tagging, check-in and content delivery, or other services that require knowing where you are, we may process your location information. This information is used to improve your experience and to optimize our services. Please note that you can always stop the collection of location information by updating your device settings, stopping to use the Service, or uninstalling our mobile application.
Information relating to your participation in contest, competitions, sweepstakes, giveaways, prize draws or other promotions that we may run on our Service or sponsor from time to time. We may process certain contact information (such as your name, email address, and/or phone number) for prize fulfillment purposes, as well as other information or content needed for the specific promotion.
2. Please note that we do not use your Personal Information for automated decision making which produces legal effects concerning you or similarly significantly affects you.
3. Personal data of children and Parental Consent.
Please note that when users under the age of 13 register for the Service, their account is automatically set to “Privacy Mode.” This means that these users will not have access to certain features, such as social media plug-ins, some forms of third party advertising, and certain types of notification alerts.
When a child creates an account on Rival, we may process a username, password, birthdate and parent email address. We process this information to give the user access to the Service and to communicate with the parent about the minor’s account (if a parent email was provided). For example, we may use the parent’s email to send an email notification about the child’s account creation and an invitation for the parent to review, update settings, and approve of their child's account. We may use the birthdate the child provides when signing up for the Service to determine which features on Rival the child should have access to and to determine when the child will turn 13 years old and can be given broader access to features on our Service.
4. Data sharing
Rival may share users’ information, including Personal Information like usernames, with our third-party agents, contractors, or service providers who are hired to perform services on Rival's behalf.
These providers may operate or support certain functions of the Service. Below is an illustrative list of functions for which we may use third party service providers and the names of the providers we may use to perform these functions:
Analytics services (e.g., Google LLC);
Hosting and content delivery network services (e.g., Google Firebase, YouTube).
5. Legal disclosure
We may disclose Personal Information about you, including the content of your communications on the Service, to comply with legal process, including court orders and subpoenas, served on our Service. In addition, we also may disclose Personal Information about you, including content, in response to a request from law enforcement agencies, regulators, or other public agencies (including schools or children services), or if such disclosure may (i) prevent the instigation of a crime, (ii) facilitate an investigation related to public safety or protect the safety of a child using our Service, (iii) protect the security or integrity of our Service, or (iv) enable us to take precautions against liability or to protect our rights.
6. Storage and international transfer of your personal data
Rival is based in the U.S. Your Personal Information that we collect is sent to and stored on secure servers located in the United States of America. Such storage is necessary in order to process the information.
Some of our agents and third-party service providers are located outside of Brazil, e.g. the United States. The data protection laws of the United States or other countries may not be as comprehensive or equivalent to those in Brazil. Wherever we transfer your Personal Information, we will take reasonable steps to ensure we rely on a legitimate international transfer mechanism, as set out in Brazilian data protection laws.
7. Your rights as a Data Subject
As a data subject located in Brazil, you have rights regarding your personal data. We provide mechanisms, as detailed below, so that you have clarity and transparency in exercising your rights. Whenever necessary, our team will be ready to meet any requests.
Confirm and access your personal data: You may request details and/or a copy of your personal data that is processed by us.
Update or correct your personal data: If You wish to alter your personal data or if you have any reason to believe or suspect that any data we have about you is wrong or incomplete, you may request us to rectify it.
If you wish, you may withdraw your consent, delete, block, request the anonymization or the portability of your data: You may (i) withdraw your consent, whenever the processing of personal data is based on consent; or (ii) request deletion of your personal data or deactivation of your account, at any time, in accordance with the law. The withdrawal of consent will prevent you from using the Services, and will result in the interruption of the processing of your data, except (i) the anonymized data; and (ii) data necessary to Rival and/or to third parties involved in the provision of the Services for judicial, arbitration or administrative defense purposes, as well as to comply with legal and regulatory obligations.
To exercise your rights or ask questions, you can contact us at email@example.com.
If we make any major changes, we will let you know by email (if we have your email address) or by showing a prominent notice on this website or in app prior to the change becoming effective. If required by law, we will obtain your parent’s consent if any of these changes impact you.